Questions & Answers


As the COVID-19 situation continues to evolve, we know these are uncertain times. At The Princess Margaret Cancer Foundation, our fundraising events are crucial to funding the fight against cancer.
Today, we are as committed as ever to ensuring safe, healthy and inspiring events in 2020. As the COVID-19 situation continues to develop, we want to reassure you that while we continue our planning, we do so with an abundance of caution, closely following the World Health Organization (WHO), Public Health Agency of Canada (PHAC) and our University Health Network (UHN) guidelines.
As the situation evolves, we may need to modify select events for the safety of all our participants, volunteers and supporters and we ask for your patience as we determine the form those modifications, if any, may take. 
One thing that will not change is our commitment to Conquering Cancer in our Lifetime and as always we thank you for partnering with us in our mission.  
What is The Princess Margaret Cancer Foundation doing to combat COVID-19?
The health and safety of our participants, sponsors, staff and volunteers is the utmost concern for The Princess Margaret Cancer Foundation. We are exercising an abundance of caution when it comes to the COVID-19 pandemic. We are regularly monitoring the situation and following the World Health Organization (WHO), the Public Health Agency of Canada (PHAC) and our own University Health Network (UHN) guidelines with regards to mass gatherings and protocol for combatting coronavirus including hand hygiene and respiratory etiquette. 
As a reminder:
Regularly wash your hands with soap for 20 seconds or more & make use of hand sanitizer when available. 
Avoid touching your face with unwashed hands. 
If you're feeling unwell, please stay home and seek medical attention should you need it.
Are any of your events cancelled?
Due to the COVID-19 situation, we are proceeding with an abundance of caution and have made the difficult decision to postpone or cancel certain donor events happening in the near future, including: 
Enbridge® Ride to Conquer Cancer® Industry Challenge Event on March 30 
The Sherman Foundation Cancer Centre Tour on March 31st 
The Leukemia cultivation event on April 20 
The Lymphoma conference social event on April 24 
Margaret’s Circle on April 30 
At this time, our peer-to-peer fundraising events are proceeding as planned. The Princess Margaret Cancer Foundation is taking every precaution to ensure we are adhering to all guidelines from WHO, PHAC and our own UHN. Our fundraisers, and the support from participants, donors and sponsors, are critical to continuing our groundbreaking cancer research and care so we can fund our fight to Conquer Cancer in our Lifetime.
As a reminder if you are considering attending an event:
Regularly wash your hands with soap for 20 seconds or more & make use of hand sanitizer when available. 
Avoid touching your face with unwashed hands. 
If you're feeling unwell, please stay home and seek medical attention should you need it.
Can I still continue to fundraise for The Princess Margaret?
Of course! We encourage you to continue fundraising to help fund our fight to conquer cancer. Your support is vital in helping us fund world-leading cancer research and care at The Princess Margaret.  
What will you do if the government institutes a mass ban on public gatherings?
We are continuing to closely monitor updates and will provide additional information if and when guidance is issued from the government.  
How will we find out if an event I have signed up to participate in has been impacted?
We will continue to keep participants updated via email, on our website and through our social channels should there be any impact due to COVID-19.  We appreciate your patience and continued support. For event-specific details, please visit their websites:

Where do I send my donation?

Mailing Address:

The Princess Margaret Cancer Foundation
610 University Avenue, Toronto, ON M5G 2M9

Phone: 416-946-6560
Toll Free: 1-866-224-6560
Fax: 416-946-6563
Email: donorupdate@thepmcf.ca

Charitable Organization No. 88900 7597 RR0001

In Person:

The Princess Margaret Cancer Foundation
Ontario Power Generation Building
700 University Ave, 10th Floor
Toronto, ON M5G 1Z5

What credit cards do you accept for donations?

We accept VISA, MasterCard and American Express. We also accept donations via cheque, cash and securities. 

For your convenience, you can also arrange for a monthly donation to be automatically withdrawn from either your chequing account or charged to your credit card. Please contact Karina Wong at (416) 946-4501 ext. 3107 to inquire about or to arrange for a monthly donation.

How can I get a replacement tax receipt for a donation I made?

Thank you so much for your donation! To assist you in getting a replacement tax receipt as quickly as possible, please use the contact information for our various events & programs below. To help us process your request quickly, please include the following details in your email:

  • First & last name of the donor
  • Address & postal code of the donor
  • Date & amount of the donation

Tax receipts for OneWalk to Conquer Cancer:
Email torontocoaches@onewalk.ca or call 416-815-9255

Tax receipts for The Ride to Conquer Cancer:
Email ontarioguides@conquercancer.ca or call 416-628-3304 

Tax receipts for Road Hockey to Conquer Cancer:
Email ena.bennett@thepmcf.ca or call 416-946-4542

Prizes won in the lottery are not taxable. Therefore, a ticket purchase cannot be used as a tax deduction and we cannot issue tax receipts for ticket purchases.

Tax receipts for all other donations:
Email ena.bennett@thepmcf.ca or call 416-946-4542

How much of my donation actually goes to benefit research or patient care?

The Princess Margaret Cancer Foundation uses every dollar raised as efficiently as possible so that we can achieve our vision: to Conquer Cancer in Our Lifetime. 

More specifically, general fundraising and administrative expenses—the costs associated with running the Foundation—are managed carefully.  In 2014, these costs came to 9.6% of total net fundraising revenue, putting the Foundation among the best-in-class relative to its peers across the country.

Can my donation benefit a specific area of the Cancer Centre?

Yes. You have many designating options. Donations to the Cancer Research Fund will be used directly on the research priorities of the cancer centre. You may also choose to focus your donation on a specific area of interest to you. Examples include: research, patient care and/or education, specific clinics or cancer site-specific research. Another option includes setting up or supporting in honour or in memory accounts.

I have a media question or interview request. Who do I contact?

At The Princess Margaret, we recognize our responsibility to the news media to provide information of public interest. However, we must balance the media’s interest with our responsibility to protect our donors’ rights to privacy and confidentiality.

All media inquiries including request for interviews with donors, patients, staff, physicians or volunteers of the cancer centre must be directed to Media Relations.


How can I share my cancer story?

Have you been affected by cancer? Have you been treated or know someone who has been treated at Princess Margaret Cancer Centre?

Help inspire other patients, their families and our committed donors, and share your experience with us by sending an email with your story as well as your name and contact information. 

Please Note: 

  • The PMCF reserves the right to edit and adjust stories submitted
  • Not all stories will appear on the web site
  • We will contact you before we publish it

Please email us your story at: communications@thepmcf.ca.

What is the purpose of the Cancer Research Supporter Card that is mailed to donors by the Foundation?

The Cancer Research Supporter Card is the Foundation's way of acknowledging the commitment of our donors and expressing our appreciation for their support. As a supporter of Princess Margaret Cancer Centre, you will receive a personalized card early in each year.

The card can assist you when making an inquiry to the Foundation, as it cites your donor number on the front of the card. It also provides you with a handy and easily accessible pocket sized calendar, for your reference, on the back of the card.

How are the funds raised allocated?

The funds raised by the Foundation are allocated by the research and medical leadership of the Cancer Centre and approved by the Board of The Princess Margaret.